Where's my refund?

Refundo offers several ways for taxpayers to check the status of their refund. First, they can check the IRS Website for information. We recommend that they download our Where’s My Refundo Mobile App to receive the most up to date information about the status of their refund right from their mobile phone. The app is available on iOS and Android. Otherwise, your clients can call Refundo's customer service team at (908) 445-5544.

IRS to Refundo

According to the IRS, taxpayers who file their tax returns electronically can expect to receive a deposit from the IRS in as little as 21 to 28 days. Please refer to page 1 of the Refund Transfer (RT) Application and Account Agreement for more details.

Refundo to Taxpayer

Upon receiving funds from the IRS:

  • Checks are available for pickup same day
  • Direct deposit should be available in their account on the IRS effective date

* NOTE: Taxpayers should wait 2 hours after picking up their checks before cashing them. Trying to cash checks sooner may not work.


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